MRCA is now recognized by many as one of the more active retail associations in Malaysia playing a pivotal role in promoting Malaysian franchise brandnames abroad as well as actively supporting our Government’s policies in promoting Malaysia as one of the preferred shopping destinations in the world.

With nearly half of our members owning and operating some of the largest retail chains in Malaysia, our strength in retail expertise and experience is immense. The closely knitted and exclusive membership environment has encouraged members to share their resources generously. Members support and complement each other in business expansion as well as in personal enhancement.

MRCA membership will provide you the opportunity to capitalize on the collective experience and resources of Malaysia’s premier and dynamic group of retail experts. In addition, you will also enjoy benefits such as:

• Continual Updates & Networking
  Our monthly meetings and regular events provide members with updates on the latest development in the retailing industry as well as the opportunity to network and socialize with fellow retailers and business partners.
• In-house Training Session & Seminars
  Pertinent training sessions and seminars to enhance customer service, telephone skills, personal deportment, retailing, visual merchandising and etc are conducted regularly for members’ staff to improve their level of service and knowledge in retailing.
• Joint Marketing & Promotions
  Members are continuously implementing joint marketing activities and sharing costs to tap onto each other’s customers and seeking new customers.
• Shared Resources & Inter-company Study Visits
  Sharing knowledge and exploring ways to improve communication among members and gaining insight of management style and structure of other companies.
• Other benefits that will help improve your business & management

THREE CATEGORIES OF MEMBERSHIP

1) Ordinary Membership

A) Basic Criteria of Ordinary Membership

- Must be an established company and has been in business for more than a year
- Must have at least 5 stores and above
- Must be market leader or top three in their retail product category

B) Entrance Fee & Yearly Membership Fee

(Membership fee is payable every half yearly in June & December)

The entrance fee of RM 2,000 and the first six monthly membership fee of RM1, 500 are payable in full upon application of membership.

2) Associate Membership

A) Basic Criteria of Associate Membership

Any established company related to retail chain business eg shopping complex management, developers, suppliers of retail chain business & etc

B) Entrance Fee & Yearly Membership Fee

(Membership fee is payable every half yearly in June & December)

The entrance fee of RM1,000 and the first six monthly membership fee of RM1,100 are payable in full upon application of membership.

3) Affiliate Membership

This strategic alliance will facilitate better working relationship and enable faster excess and communication between our two associations.